Customer Testimonials

Standards Stores : An International Brand

map

Our Customers

Customer Testimonials (from REAL people!)

Everything has been very useful and explanatory. We are very happy we decided to go with the 9000 Store.

Ed Myers

Program Manager / Principal Analyst, Expeditionary Logistics Course

We have developed our quality management system and it was registered shortly after. The 9000 Store All-in-one Documentation & Training package that we bought few years ago (yes, few years ago) from your store has been among the tools that help us doing our job. Now we are focusing our attention into the improvement of our QMS and expand its scope.

Udin S. Nugraha

Indonesian Vegetables Research Institute (IVegRI)

I just wanted to inform you that S&S Metal & Plastics is now ISO 9001 registered after only 6 months. Your ISO 9001 Small Business Package worked very well for us and passed the audit with no major issues. Your products truly helped expedite the process of tailoring the procedures and ISO requirements to our business.

Joseph A Smith

Quality Manager, S&S Metal & Plastics

I have installed the AS9100 Store Package and have to tell you that it is superb and well worth the money. I also Purchased their Gap Analysis Package which I found very helpful when Installing AS9100 Revision C.

During our 6 month audit, I suggested to our Auditor that he conduct a Revision C Audit, even though he could only issue a Revision B Certificate. He agreed and conducted a Revision C Audit. We both learned a great deal from the experience and he was very impressed with the All in One Package and how detailed it was.

I would highly recommend that you purchase the system.

Robert Sheen

Director, Sheen Spark Limited

I found your product very useful, detailed, user friendly (and complete as I had very little knowledge of the AS9100 and ISO standards). The AS9100 All-in-One Product and the professional support helped simplify implementing an AS9100 & ISO 9001 Quality Management System. We were able to achieve Registration within our budget and also within the time frame allotted by management. (5 months).

Robin C. Striby

Quality Assurance Mgr., JP CORPORATION

You can tell clients that I have just passed my ISO-9001 Audit with zero non-conformances for the second year in a row using your ISO products to write my entire QMS. I don’t think there are many ISO Certified companies that have passed their annual audit two years running with zero non-conformances. Your products have been a great help to me and I am currently using the AS9100 documents to implement the Aerospace standards.

Thank you and your team for producing documents of this quality

Bettye Patrick

United Plating, Inc

I found your product very useful, detailed, user friendly (and complete as I had very little knowledge of the AS9100 and ISO standards). The AS9100 All-in-One Product and the professional support helped simplify implementing an AS9100 & ISO 9001 Quality Management System. We were able to achieve Registration within our budget and also within the time frame allotted by management. (5 months).

Robin C. Striby

Quality Assurance Mgr., JP CORPORATION

We designed our system around our requirements & modified the documentation to suit us, obviously keeping the core content.

Your documents gave us a great starting point! You know what is required, and merely have to modify the information to suit your business. They are like examples of the necessary documents content. Some documents can be used almost completely “as is”, others require modifications. The website & newsletters are invaluable, providing information on how to run your project, steps/guidelines and examples. We have saved all mine for looking back at when needing that little bit of help. Also it is important to state that you can send an email directly to you Joe if individual assistance is required, which is great!

Samantha Cullinan

Engineering Services Manager, TraxOn Industries PTY LTD, AU

I am pleased to tell you that we have been ISO 9001 registered. The Audit went very smoothly and effectively.

I would like to thank you for your continuing support in our project by answering the occasional questions and lead me in the right direction. Your material has been a big help throughout the development phase.

It is clear to me now this is a much better solution for us instead of hiring a consultant. We know our process and we just had to define it to the requirements of the standard; make it our own. A consultant method would take a longer time and less effective since the consultant will need to understand our business. Anyways, it was a very educational experience for me and the management team at RBI to develop this from scratch with the 9000 Store materials.

Tri Bui, B.

Eng Quality Manager, RBI Division of Mestek Canada Inc.

Thank you for your continued interest in our progress on ISO 9001 certification. I am pleased to say that we have had our Stage 2 Audit in July and we had “minor’ non-conformance to correct and we expect to be Accredited ISO 9001 in September.

I wish to convey the message that the ISO 9001 package we purchase from The 9000 Store was invaluable to our preparation and deployment of ISO 9001 within our company. We did benefit significantly from the knowledge we derived from the documentation we purchased from you.

Please feel free to use this as a customer testimony of the good service ISO Store provides.

Please keep us informed of the various support services you offer and we will review our needs from time to time to see where we may use your services again.

Dr Omar Hadded

Vice President, Commercial Operations & Marketing, Tata Motors European Technical Centre UK

I would like to take a moment to thank your company for the success we are having with our AS-9100 project, due to the All-in-One documentation we purchased from you. It has streamlined our project and made sure no details were left out.

I would also like to mention that Joe Pfankuch is a great source of knowledge, and has helped to point us in the right direction a number of times.

Any organization dealing with ISO projects would benefit from your products.

Vanessa Dreyer

Corporate Administration Manager, Ryerson Canada, Inc.

After thoroughly seeking to find the best package to prepare us for AS9100, I continued to come back to your company. I used your All-in-One As9100 as the standard for comparison, but all others fell short. We look forward to using your company for other needs we may have.

Shane Pearson

D&N Machine Co.

We were certified to ISO 13485 just 5 months from buying your ISO 13485 All in One package. Everything worked great – including the customized employee training. Thanks for all of your help and I will be looking for further product from your store.

Dan Amundson

Sr. Quality Engineer, Remmele Engineering, Inc.

I have used the Internal Auditor Training Packages for both 9001 and 13485 in two different companies. The packages were very useful tools for training our auditors. The package design provides a good, yet comprehensive, scaled down version of a quality system that provided my trainees with a manageable training tool. They learned a lot and had fun doing it!

Thanks Joe — that is fabulous. I can’t tell you how much I appreciate your responsiveness. I wish all my vendors were as responsive!

T. Toth

Cylex Inc.

Phoenix Aviation Ltd. successfully passed the ISO 9001 quality management system certification audit carried out by BUREAU VERITAS Certification. Our scope of certification is “Provision of domestic, regional and international charter flights, aircraft maintenance and worldwide medical air ambulance charter” with both UKAS and ANAB accreditations.

I would like thank you and your team for all the help offered initially when we started off the ISO process.

Stirling Dyer

Corporate Quality Manager, Phoenix Aviation Ltd

I have been involved with ISO for many years and with several different companies. I found that the training material offered by the 9000 Store just right for getting my current company started on our way to ISO certification. The material is very informative and yet easy to follow. I have also taken advantage of all the free material offered at the Store. The staff at the 9000 Store are always friendly and willing to answer all your questions. I recommend the 9000 Store to anyone seeking ISO information and material

JoAnn Wood

Acro Associates